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Troubleshooting

Troubleshooting

  • How do I insert the 8L keg in my Blade machine?

    Please read and follow the instructions on the keg box. You can also watch videos about correct set up here https://www.beerwulf.com/en-gb/blade-setup. Be aware that if the black and orange part of the nozzle are too close to each other, the nozzle might be open and the beer will flow. If you pull these sections apart, the nozzle will close and the beer will stop. This is also how your Blade operates when you pull and push the lever. We recommend checking the nozzle before installing any keg to prevent beer spillage.

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  • Is the Blade manual available online?

    Yes, the Blade manual is available online. You can find it here 

    Would you like to see a video on how to set up your Blade? Please click here 

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  • My beer is foamy, what could've caused this?

    Could it be that the beer was not pre-chilled? Foam is usually caused by beer that is not cold enough. We advise you to cool your Blade kegs at least 16 hours before use. That way the beer can rest and reach the right temperature.

    You can also watch this short video for extra advice if your beer is too foamy.

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  • My appliance makes noise when I pour. Is that a problem?
    No. You will hear the air pump inside the appliance during pouring. After closing the tap, the pump will be in operation till the controlled pressure is reached. This can take a few seconds.

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  • My Blade is making noise when it is cooling the beer. Is that a problem?
    No. You will hear the fan at the back of the cooling system when the appliance is cooling the keg.

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  • What should I do if my BLADE keg leaks?

    The kegs are sturdy, but they could leak if they freeze or they are punctured. If your keg is leaking upon arrival, please contact Customer Care team via the link below. Please always include your order number and a picture of the keg when contacting us, so we can help you as fast as possible.

    Still have a question? Get in touch!