If the billing postcode that you’ve used for your order is different to the postcode that your bank has on record, that might stop your order from working. Double check the postcode you have registered with your bank and try again. If this still doesn’t work, please contact our Customer Care team!
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At Beerwulf you can easily pay online via Visa, MasterCard and Paypal. There are no extra fees for using a credit card.
We lock your payment details through a secure network (SSL-method) and, in conjunction with your credit card provider, ensure proper payment procedures. The amount will only be deducted once the order has been delivered. It is possible that your credit card company requests your 3D-Secure verification code. This is an extra security step when carrying out online payments with your credit card.
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We use a secure third party payment provider (Stripe) to ensure that your payment is processed in a secure manner. Please see our Terms & Conditions for more information.
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After you have placed an order on Beerwulf.com, you will receive a confirmation email. In this email you will find the total amount invoiced (including VAT).
If you did not receive a confirmation email, it may be possible that it ended up in your spam box. If you are certain that you never received the confirmation email, then please contact Customer Service via the link below. We can manually look this up for you and send your invoice if needed.
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If you have problems with invoices or payments, please contact our Customer Care team via the link below. Please add your order number to the email so we can look up your order and help you as soon as possible.
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All prices listed on Beerwulf.com include VAT. The total amount of VAT charged is stated in the email with your order confirmation.
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