After three attempts, the package will be kept at your local service centre for a week before being returned to Beerwulf. You can contact the Customer Service team on +44 (0) 808 189 9853 (available Monday to Friday between 9 a.m. and 4:00 p.m.) or send a message to firstname.lastname@example.org.
There will be a Delivery Attempted card and you will be able to communicate their redelivery preferences with your tracking code. With your tracking code, you can follow your parcel, change your delivery date or even request an amendment to the delivery address. Pickup from a nearby Yodel Service Center is also an option. You can check (or change) the delivery of your parcel on Yodel's website or in the Yodel App, which is available via iTunes and Google Play.