Please get in touch with our Customer Service team on +44 (0) 808 189 9853 (available Monday to Friday between 9 a.m. and 4:00 p.m.) or send a message to firstname.lastname@example.org.
Alternatively, you can fill in a “Waiver Form”, although this is not mandatory. You can either post or email this form to us. Please always quote the order number (which you will find in your order confirmation email). Please send us a message about returning your order no later than within 14 days of the delivery.