How can we help you?

Top Questions

• Why are our keg prices changing (August 2023)?

  As we sell alcoholic beverages, we are subject to certain taxes that directly influence our pricing. Excise taxes are levied on goods such as alcohol that are brought into the UK, this is true for all products sold in the UK not just the ones that are imported, and from August 1st these are changing for all alcoholic products. In addition to this, there is also an increase in taxes on packaging which impacts our services. Therefore, you will be seeing minor changes on the prices of your favourite kegs from August 1st 2023. Most are increasing slightly, some are decreasing but we have worked hard to minimise the impact on your wallet to ensure you can enjoy fresh draught beer at the best price. 

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• My choice of product is out of stock, when will it be back?

  We try our best to make sure we have stock available at all times.  In the event that your favorite beer is temporarily unavailable, you can now go directly to the product page on the website and enter your email address to be notified as soon as the product is back in stock.

  It happens on occasion that items are discontinued or we are no longer able to sell them, in those instances the product will no longer be listed.

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• How does (free) shipping work with Beerwulf? 

  Beerwulf partners with Yodel for all deliveries in the United Kingdom. If you place an order on workdays before 4 p.m. we will do our best to deliver your package in 24 hours.  Deliveries are generally Tuesday to Saturday from 8.00 a.m. to 10 p.m. You’re also able to choose a specific delivery date, up to one week ahead of the current date. If you live in Northern Ireland or another remote area, your order might be subject to longer delivery times.

  You can find all affected postcodes Yodel.

  Delivery charges may apply to your order. These charges depend on the amount of beers in your order. Beerwulf charges a fixed rate of £8.95 for the delivery of orders where the box is not full. A full box will be not be charged shipping costs and consists of the following:

  • An appliance
  • 8 SUB kegs
  • 2 Draught Kegs 
  • 2 BLADE Kegs
  • 1 pre-packed box of beers or a Value Case

  For any other combination, delivery charges might be levied. For each incomplete box, a delivery charge of £8.95 will be charged. The delivery costs are shown during the ordering process on the website, and again in the order confirmation mail, sent after purchasing your beers.

   

   

   

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• I have received a discount code, how do I use it?

  You can use the discount code by clicking on the shopping cart icon in the top right corner of our website and adding it in the field indicated on the picture below. 

  

  Once a discount code expires, it's no longer possible to reinstate it nor can it be replaced. Please be sure to use your discount code before the expiry date.

   

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